Last updated : 2024/12/28

Welcome to the Esteva Beauty website (hereinafter referred to as "Esteva Beauty" or "we"). By accessing this website and placing an order, you agree to our Terms and Conditions of Sale and Use ("TCSU"). Please read these terms carefully before using our site or purchasing our products.

1. Company Information

• Store name: Esteva Beauty

• Contact email address: contact@estevabeauty.com

• Delivery area: Europe, New Zealand

2. Products

Esteva Beauty offers high-quality magnetic lashes. The descriptions, images, and information related to the products presented on our site are provided with care but are non-contractual. Minor differences due to screen display may exist.

3. Pricing

All prices are listed in euro € and include applicable Goods and Services Tax (GST), unless otherwise stated. Esteva Beauty reserves the right to modify prices at any time, but products will be charged based on the rates in effect at the time of the order.

4. Orders

• Orders are exclusively placed online through our website.

• Once an order is placed, a confirmation email will be sent to the address provided by the customer. Please verify your information before finalizing your order.

• Esteva Beauty reserves the right to refuse or cancel an order in case of suspected fraud or product unavailability.

5. Payment

We accept the following payment methods:

• Credit cards (Visa, Mastercard, etc.)

• Online payment services (PayPal, etc.)

Payments are secured through our payment provider. Esteva Beauty does not store any banking information of customers.

6. Delivery

• Deliveries are made exclusively within Europe and in Oceania, especially in New Zealand.

• Estimated delivery times are 3 to 7 business days, unless otherwise stated.

• Delivery fees are indicated before the order is finalized.

• Esteva Beauty cannot be held responsible for delays caused by unforeseeable events or circumstances beyond our control (force majeure).

7. Return and Refund Policy

In accordance with applicable legislation, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal. Products must be returned unopened, unused, and in their original packaging.

To initiate a return or refund request, please contact us at: contact@estevabeauty.com. Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.

8. Intellectual Property

All content on the site (texts, images, logos, etc.) is the exclusive property of Esteva Beauty. Any reproduction, distribution, or unauthorized use is strictly prohibited.

9. Liability

Esteva Beauty cannot be held liable for indirect or consequential damages that may arise from the use of the products or the inability to access the site.

10. Applicable Law and Jurisdiction

These TCSU are governed by the laws of New Zealand. In the event of a dispute, the parties agree to seek an amicable solution before taking any legal action.

11. Changes to the TCSU

Esteva Beauty reserves the right to modify these TCSU at any time. Customers will be informed of changes through our website.

For any questions or clarifications, feel free to contact us: Email: contact@estevabeauty.com